This is the HIDEAWAYS Team.
From our office in Oxfordshire, the whole all do a bit of everything. We don't really do titles and none of us are precious about who does what, and this means that anyone who answer the phone will be able to deal with any enquiry... mostly. We look forward to hearing from you.
"I’ve certainly served my apprenticeship having spent the last 25 years in the UK holiday property sector. People often ask whether I had a sheltered upbringing with a surname like mine. Yes I did, but after the end of my education I left to find my fortune in international banking and corporate finance in the City. I soon saw the light noticing that so few pavements were made of gold and made my escape to the fresh air of Dumbleton, an idyllic village close to Broadway on the edge of the Cotswolds. I’ve never and looked back and still live there with my wife Julia and a lively black Lab called Monty. He keeps us busy in the absence of our son and daughter who are away at university. Long walks, real ale, cooking and Gloucester Rugby Club occupy my time in equal proportions outside work", ~ Nick House.
This is Jon. We like to say he's the backbone of the office. He's calm, collected, has a fantastic phone manner and having been with the company for nearly 7 years, he is an integral cog in the holiday cottage machine. There really isn't anything Jon doesn't know about the holiday cottage business.
Jon says, “I really like the unpredictability of the job. We never know what we are going to be asked next; no question is too obscure, no request too unreasonable, but on occasion it’s just as well that I’m blessed with infinite patience! At heart I think that I am a frustrated estate agent – I love noseying around other people’s properties”.
This is Nicky. On top of being absolutely lovely, kind, funny and a calm influence on the office, Nicky’s main responsibilities are on the booking side, taking bookings and liaising with customers as well as owners. Nicky works on Thursdays Fridays and Saturdays alongside, as does Jenny, and together they are a double force of nice and efficient.
This is Kathy. She says about herself that she is a sort of “Jack of all Trades”, having been with the company for more than 5 years, she now expertly handles everything from bookings, dealing with guests, owners and all the basic administration. Alongside her husband, Kathy own 2 holiday cottages in the Lake District, so Kathy knows better than anyone what our owners experience, another reason she is such a great asset to our team.
This is Jenny. She works 3 days a week in the office, on Thursdays, Fridays and Saturdays. She handles all things relating to bookings, owners and guests and, alongside Nicky, she keeps the office happy, up-beat and efficiantly run at the end of the week.
Jenny is also in charge of many office-related matters, like the holiday calendar and the Christmas party, making her THE most important person in the office. Luckily for us all, she's so lovely and makes sure everyone's needs and wishes are met at all times.
This is Mette. She's manages all of our marketing. Mette is Danish (hence the 'odd' name), but we try not to hold that against her. She doesn't deal with bookings, guests or owners, instead she handles the things nobody else do, like marketing, campaigns, awards, newsletters, graphic design, social media and PR. When you tweet us or write to us on Facebook, she's the one you hear from.